• +254 725 414 451

  • info@hfosolutions.co.ke

  • 0800Hrs - 1700Hrs

  • Monday to Saturday

  • What is the value of having a regularly scheduled pest service even when I don’t see pests in my house or business?
    • A regularly scheduled pest service will stop pests before they become a problem. It allows our technicians to watch for and spot possible signs of pest activity and act immediately to eliminate any threat. A preventative, pro-active approach to managing pests will keep your home, family, business, customers and staff safe from the annoying and potentially harmful pests.
  • Why should I hire a professional when I can try and do it myself?
    • Pests are a resilient bunch and are adept at hiding and entering a home in places you would never think. A pest management professional will know where to look for pests and make expert recommendations on what it will take to prevent or eliminate pests. Also, a licensed pest professional is the only person who can apply pesticides.
  • How long after the initial treatment does it take to see results?
    • Results will vary according to the type of pest, treatment methods and products used. For example, immediate results can be seen when an infestation of cockroaches has been sprayed or treated with a liquid pesticide. However, when using baits for ants, rodents, and termites the process takes longer since the pests have to ingest the product for it to be effective. Your inspector and technician will outline what your expectations for your particular problem should be.
  • What is the difference between a treatment using baits vs. sprays?
    • Bait treatments offer consumers peace of mind if they prefer not to have liquid chemicals applied in their home. Nonetheless, the type of pest, the severity of the problem and other factors determine the type of treatment we implement.
  • Why do fleas, ticks, and bed bugs require more than one treatment to control?
    • Fleas, ticks and bed bugs are highly mobile pests and can be carried easily between locations or within an apartment building. Identifying the source of the infestation and taking the proper steps to ensure a re-infestation does not occur can, at times, need repeat service visits. Besides, these pests have different life cycles than other target species. During certain stages of their life cycles, treatments work only partially, so we have to catch them between these dormant cycles in order to fully manage their population.
  • Do I have to leave my home/ Office when it’s being treated?
    • Depending on the treatment. If it involves spraying you have to leave the space where sprays are being applied at least for a couple of hours. However, our technicians will instruct you beforehand according to your personalized service.
  • What if I continue to see the pest problem after the treatment?
    • If the problem requires a couple of treatments, it will take more than one to fully eradicate the pests. If all treatments are completed and after a while you continue seeing the same or a different type of pest, feel free to contact us and book an inspection
  • Do you as professionals guarantee a pest-free home?
    • We will do everything necessary to get your home rid of the pests. Our technicians will use the right treatment; they will seal entry points for pests and will advice you on how to maintain your home pest-free. Follow their advice and your home should be safe and free from pests.
  • How can I prevent cockroaches in my retail store, restaurant, office, cafe, etc?
    • Hygiene and regular maintenance is integral when it comes to food establishments or office buildings. Maintaining sanitary conditions and regularly fixing possible entry points for pests can help keep your business pest-free.
  • How long does a visit take
    • The amount of time depends solely on the type of pest and level of infestation. The service is not hourly based; and therefore the technician leaves once the job is finished.
  • What payment methods can I use?
    • We provide a transparent customer policy which allows you to pay only upon job completion. We have flexible pricing options to match your needs without any hidden charges. We accept ONLY cheques and mobile money payments to our till no
  • What if I continue to see the pest problem after the treatment?
    • If the problem requires a couple of treatments, it will take more than one to fully eradicate the pests. If all treatments are completed and after a while you continue seeing the same or a different type of pest, feel free to contact us and book an inspection
  • What if I continue to see the pest problem after the treatment?
    • If the problem requires a couple of treatments, it will take more than one to fully eradicate the pests. If all treatments are completed and after a while you continue seeing the same or a different type of pest, feel free to contact us and book an inspection